Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

প্রজ্ঞ ভল্ট্রক্স collects and retains data necessary for your trading activities. How we collect and store this information is outlined in the following Privacy Policy.

Our policy is shaped by the following principles:

• With the aim of ensuring complete transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, providing clear, concrete information about its use. You are in control.

We will provide information promptly whenever we determine you should be notified. Transparency is fundamental to us.

Our trained team is always available to answer any questions you may have about any part of our processes, including our obligations under {country} law. You can contact us at: info@pragya-voltrax.com

• We do not use personal data for any purposes other than those described in our Privacy Policy.

We may process personal data for the following purposes, including the essential operation of প্রজ্ঞ ভল্ট্রক্স services and connecting trader-members with third-party trading platforms. We may also do so to maintain and enhance website functions and services; protect our rights; and meet regulatory or other legal obligations. Finally, we process data as needed to provide administrative and other business functions related to the Services delivered to you, the client.

To deliver better services tailored to your preferences and needs, প্রজ্ঞ ভল্ট্রক্স uses personal data.

• To ensure you are able to use essential tools to protect your personal data and uphold your rights:

You may contact us at any time to request access to all of your personal data. We can also modify or delete it as needed and upon request. We also support requests to securely transfer your data to you or to a designated third party. We provide these services to help you fully exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards with banking‑grade safeguards. Although a 100% guarantee is not possible, we are committed to continuously upgrading our systems and reinforcing the measures we have in place.

We have a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

In this policy, we detail our procedures for collecting, processing, and sharing all data pertaining to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This specifically includes any natural person who can be identified, or has already been identified, through data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, and do not intend to collect, any information about individuals under the age of 18. We also prohibit individuals under 18 from using our platform for any purpose. If we become aware of any user or any information relating to a person under 18, we will delete that information immediately.

2. What personal information do we store?

When you register with us, we collect the personal data required to enable your use of our services. Where necessary, we may also request additional information to verify ownership of an account. To maintain and improve service quality, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the Company with your personal data.

Although you are not required to share your data with us, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can identify you personally. However, we do collect details such as your account activity, the IP address used, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record your account’s language preference.

For personal data collection, we only collect and retain the information you consent to provide when you connect to a third-party trading platform through us.

The personal data you may have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in the Policy. All such uses and processing are conducted in accordance with the applicable laws of {country}.

The company will not handle, process, or transmit your data except in accordance with applicable laws in {country}. Below are the legal bases for doing so:

• You have agreed that the company may store and process your personal data. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve services, assert or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analyses, and deliver related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by the applicable privacy policies of those companies. This may include various digital trading platforms.

To enhance services for our clients and improve overall service quality, the company may share personal information with its affiliates and partner companies.

When required by law, or to safeguard the rights and assets of the company and our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction—such as the sale of the company, seeking investment, or obtaining a loan—the relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Integrations

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in line with applicable laws and industry standards.

Cookies—small data files saved on your device when you visit a website—help us collect information about browsing behaviour, preferences, and more. They are used to personalise and improve your experience, allowing us to remember your settings and tailor our services accordingly. We also use cookies for site analytics and to compile statistics that support strategic planning.

There are, broadly speaking, two types of cookies used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies are disabled or have been deleted

If you wish to delete or block cookies, you must do so through your browser's settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain site features and functions from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as needed to perform the operations described elsewhere in this policy. It may be kept for a longer period to comply with local laws, regulations, and company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for a period of 12 months. When that 12-month period ends, and with your consent, the data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

When required to deliver our services and/or for security reasons, personal data may be transferred to third countries (countries other than your own) and to international organisations under robust security protocols. We apply the highest standards of data security to safeguard your information and ensure you retain access to legal rights and remedies in all circumstances.

Across the EEA (European Economic Area), all residents are protected by data protection rules and safeguards.

• All data transfers are conducted under EU legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, set out under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, and such transfers are conducted in accordance with them. The Clauses can be reviewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest level of technical and organizational measures, following gold‑standard procedures. These procedures are designed to prevent data destruction from unlawful or accidental events, as well as the loss or alteration of that data.

While we apply the highest level of care and gold‑standard procedures, as required by law, for data protection, it is not possible to guarantee in all circumstances that your personal data will be entirely error‑free. For this reason, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damage. This includes circumstances beyond our control, such as transmission errors, unauthorised third‑party access, or other similar causes.

If regulators or legal authorities issue a binding request, we may be required to disclose your personal data to them. Once disclosed under legal compulsion, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these entities are not affiliated with, nor controlled by, the company, and our privacy policy does not apply to them. They maintain their own policies and practices for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal data. Ensure that their data collection, usage, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or modify this policy at any time. We will notify you of changes via our website and other appropriate channels. The revised privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your Rights Regarding Personal Data

You retain full control and the final decision over how your personal data is used, including the right to verify accuracy, correct errors, and choose to delete or limit the scope and nature of any processing by us.

On this page, residents of the EEA can find information relevant to them:

Your personal data is protected under the rights described herein. By emailing the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic format. If you request additional copies of personal data we are processing, beyond the first copy supplied, a reasonable fee may be charged.

The rights granted by law and under this Privacy Policy must not infringe the rights of others. The company may deny or restrict access to personal data where such access would violate the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or inaccurate details, may be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances: 1) if your personal data has been processed without your consent or beyond lawful grounds; 2) if you request deletion and the Company has no legal obligation to retain that data; 3) if you no longer consent to or accept any processing by us, even where lawful and based on our or a third-party provider’s legitimate interests; and 4) if we are required by law to delete your data.

The right to erasure is overridden and superseded by legal obligations under EU law or any member state's law. Likewise, this applies where data is necessary for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) when the law of the European Union or any of its Member States prevents deletion. 2) With your consent, where it is required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and to processing by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal need to continue processing, such as to defend against or pursue legal claims. In such circumstances, we may continue processing your personal data.

You may at any time demand that your personal data not be processed for the purposes of any direct marketing activities.

Right to Withdraw or Refuse Consent

Where possible, you may withdraw your consent to our processing of your personal data at any time, with immediate effect. This withdrawal does not apply retroactively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 describes circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receipt of your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless restricted by law or by Section 13. We may charge a reasonable fee or refuse requests that are spurious, excessive, or repetitive.

We reserve the right to request additional identification if there is reasonable doubt about the identity of the individual requesting personal data, to ensure data protection and security.